The Crow Answers

➜ Shipping
All postage will be sent via Singpost.
Order Process Time: 5-7 days

➜ Local (Singapore)
Price for local Registered mail: SGD $2.00
Delivery Time: 3-5 Days

➜ ASIA
Price for Standard mail: SGD $6.00
Price for Registered mail: SGD $10.00
Delivery Time: Estimated 1-3 months

➜ International
Price for Overseas Standard Mail: SDG $8.50
Price for Overseas Registered Mail: SGD $12.50
Delivery Time: Estimated 1-3 months

Registered mail is recommend to avoid missing parcels.
(Normal mail: Cannot be traced → Item lost → not eligible for refunds)

NOTICE:
EU&UK Customers: Arubaita will not be responsible for paying any custom charges. Custom charges are NOT affiliated with the shop. Any tax incurred will be on buyer's side.

 

➜ Returned Mail
Any mail that is returned back to Arubaita will be informed to check on their address. Customers will then be responsible for paying postage fees again.

 

➜ Return Policy
No returns or exchanges are accepted unless damage (ONLY available for Registered Mails) or incorrect. Your items will be ensured and well packed for the journey. Arubaita will NOT be responsible for items once shipped.

All Sales are final.

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➜ Quality Guide

However, no items comes 100% perfect as they are all handmade.
"If Every Pork Chop Were Perfect, We Wouldn't Have Hot Dogs" - Steven Universe

 

Enamel Pin & Arcylic Charms

Standard: Near to perfect, but may still contain minor imperfections.
Minor faults includes:

  • Small light scratches, buff marks, scuffs on the surface
  • Slightly underfilled, overfilled or uneven areas
  • Small pores or specks of dirt in the enamel/ resin
  • [Enamel pin] Minor discolorations or unevenness in metal
  • [Enamel pin] Slightly misaligned screen-printing


Seconds (B Grades):
Noticeable flaws and minor imperfection. Sold at discounted price.
Flaws include but not limited to:

  • Large scratches and obvious marks across large areas of the pin
  • Large, very obvious stains
  • [Enamel pin] Badly misaligned or missing screen-printing
  • [Enamel pin] Completely unfilled areas or large areas with very low fill